Question 1

Where do the books ship from?

Accepted Answer

All orders ship from Berlin, Germany with DHL. Delivery usually takes 1–3 business days within Germany, 3–7 days across the EU, and 5–14 days elsewhere.

Question 2

How much is shipping?

Accepted Answer

Shipping is calculated from the destination country and the final parcel weight (books + packaging) and shown at checkout before you pay. Book prices are shown including German VAT; shipping carries the same VAT rate as the books, and the final VAT is determined by your delivery address at checkout (no VAT outside the EU). All shipments are tracked.

Question 3

Can I return my order?

Accepted Answer

Yes — EU consumers have a 14-day right of withdrawal. Books should be unused. Request a return from the orders page in your account.

Question 4

How do bilingual editions work?

Accepted Answer

Bilingual editions print the Persian original and the English translation on facing pages, with notes by the translator and the author.

Question 5

How do I submit a manuscript?

Accepted Answer

We currently work through direct author and rights-holder proposals only. For translation rights, write to us via the contact page.

Question 6

Which countries do you not ship to?

Accepted Answer

We do not ship to, and cannot accept addresses in, Iran, Ukraine, Cuba, Russia, Belarus, North Korea, Syria, Yemen, Somalia and Sudan. For every other destination, shipping and VAT are shown at checkout.